Shipping policy
Shipping Information
Thank you for shopping with us. We are committed to delivering your order safely and on time.
Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a tracking update via SMS or email.
Delivery Time
Estimated delivery time depends on your location:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–8 business days
- Remote Areas: 7–10 business days
Delivery timelines may vary during festivals, sales, or due to courier delays.
Shipping Charges
- Free Shipping on selected prepaid orders.
- Standard shipping charges may apply based on product weight and delivery location.
- Final shipping cost will be shown during checkout.
Cash on Delivery (COD)
- COD is available for eligible locations.
- Additional COD charges may apply.
Tracking Your Order
After dispatch, tracking details will be shared so you can monitor your shipment in real time.
Delayed or Lost Packages
If your order is delayed beyond the expected delivery period or appears lost in transit, please contact our support team for assistance.
Incorrect Address
Please ensure your shipping address and contact number are correct. We are not responsible for delays or failed deliveries due to incorrect information provided by the customer.
Damaged Package
If the package arrives damaged or tampered with:
- Do not accept the package if severely damaged.
- Take photos/videos of the package.
- Contact our support team within 24 hours of delivery.